Returns & Exchanges

At Aura Soma, your satisfaction is our priority, which is why we offer a 30-day window for returns or exchanges on all unopened and unused beauty products. We strive to ensure your self-care journey is seamless, providing full refunds to your original payment method for eligible items.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.

• 2.
  Prepare Your Package

  Carefully pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a refund.

• 3.
  Ship to Aura Soma

  Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.